Portal Financial Services LLP

Portal Financial Services are financial advisers based in Rochester but are now registered at a virtual office in London. They have also been known to trade as Portafina LLP from May 2016 before reverting back to Portal Financial Services LLP in January 2021.

So, what went wrong?

The firm received a number of complaints against them which they rejected and were referred to the Ombudsman. When reviewing the complaints, the Ombudsman found that the advice that led to the complaint was unsuitable in 84 of the 88 cases they have reviewed. 

An example can be found here.

Portal Financial Advice LLP had advised, in many of the cases, for the client to transfer their defined benefit (sometimes referred to as final salary) pension into a self-invested personal pension (or SIPP).

In many cases, the advice to transfer from the defined benefit pension was unsuitable for the clients in question, but that was not enough for Portal Financial Services LLP, they proceeded to recommend that their clients invest in high risk, unregulated collective investment schemes which have now failed.

Some examples of the investments recommended are Lakeview UK Holdings, Biomass Investments, Strategic Residential and Brisa Investment.

Following this, they have featured in a news article published by New Model Adviser that can be read here.

Next Steps

If you have received advice from Portal Financial Services LLP or Portafina LLP, please complete the contact form below and one of our experts will be in touch with you to discuss the advice you have received and they will be able to provide an initial judgement as to whether you would be able to make a claim.

We can then take the stress out of your hands and process the claim on your behalf.

Get Started Now | No Win No Fee.

If you have received advice from Portal Financial Services LLP or Portafina LLP, please complete the contact form below and one of our experts will be in touch with you to discuss the advice you have received and they will be able to provide an initial judgment as to whether you would be able to make a claim.

We can then take the stress out of your hands and process the claim on your behalf.

We’ve made 1000’s of successful claims on behalf of our clients, totaling over:

£18 MILLION

Free Assessment

What our clients are saying…

Some kind words from our respected clients

“You have proved I was miss advised”

You have proved I was miss advised, regarding my mis-sold pension, I am very happy with the outcome, your payment was a bit expensive, however, I realise everyone has to make a living. I did not think that the amount would be so much.
Thank you all for your hard work.

Pete | Trust Pilot

“From the very first moment of dealing…”

From the very first moment of dealing with Elite Chambers, I have been met with nothing but common courtesy, politeness, and Professionalism at all times, especially from Jamie Baker and Jordan Casey. Both these Employees are absolute Assets to the Company. I was kept up to date with every detail and progress through emails and Calls.
I would definately recommend this Company to everyone like myself who was mis sold something.

Thankyou once again Elite Chambers
Lesley Hogg

Lesley Hogg | Trust Pilot 

“I received a call from Elite Chambers…”

I received a call from Elite Chambers about a SIPP claim I spoke with Ashley, he was very helpful took a great deal of time in explaining the process and how it would work, Paper to be signed next week so fingers crossed for a positive outcome to this terrible situation.

David Barker | Trust Pilot